WelQome: 24/7 AI Receptionists. Fully Integrated With Your Business.

WelQome agents capture every lead and secure revenue after hours.
We'll automate your existing systems to handle calls, answer queries and book appointments into your calendar / CRM.

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What we do

WelQome builds bespoke 24/7 AI receptionists: Our specialists custom design AI agents and workflows to handle calls for your business. Your agent is capable of executing tasks based on caller sentiment and context.

Frictionless Integration

We seamlessly engineer AI automation tailored to your existing phone numbers, systems, calendars and CRM.

24/7 Call Handling

Our always-on receptionists drive customer satisfaction, converting after-hours & missed calls into booked revenue.

Human sound. Superhuman thought.

Warm, accurate & natural conversations in your brand voice. Agents are educated on your business, with conversational safeguards.

Secure & Compliant

Data privacy by design: GDPR compliant data processing and secure call handling. Agents are trained and thoroughly tested for accuracy and data privacy.

The Facts

WelQome answers after hours to always capture revenue around-the-clock:

Speed to lead

~7× higher qualification odds^[1]

Baseline

WelQome

Figure illustrates a relative odds ratio (OR≈7). Absolute qualification rates will vary with baseline[1].
- Responding within <60 min significantly increases conversion efficiency.
- WelQome agents always schedule calls into confirmed, revenue-generating bookings.
Customer expectations

77% expect immediate interaction;^[2]

~75% expect 24/7 availability^[3]
- Immediate responses align with client expectations and reduce abandonment.
- WelQome AI receptionists deliver instant, consistent service that builds customer trust.
Missed calls

>80% won’t leave voicemail;^[4]

1 in 5 won’t call back^[5]
- Never miss out on calls or revenue.
- WelQome assistants capture missed calls and qualify out-of-hours demand.

Sources

[1] Oldroyd, McElheran & Elkington. Harvard Business Review (2011), “The Short Life of Online Sales Leads”: contacting within 1 hour ≈7× more likely to qualify.
[2] Salesforce — “7 Principles for a Better Customer Experience” / State of the Connected Customer: 77% expect immediate interaction.
[3] Document360 (2025) CX research roundup: ~75% of customers expect brands to offer 24×7 service.
[4] SellCell (2023), “Voicemail Statistics”: ~20% of callers leave a voicemail.
[5] Aircall (citing BT Business), “Missed Calls: The Real Impact on Your Business”: ~20% won’t make a second call if the first isn’t answered.

Our Automation Process

From initial consultation to deployment, our workflow ensures a seamless integration of AI reception into your business.

Step 1: Needs Assessment

We discuss your business needs, customer interaction points and desired outcomes.

Step 2:Solution Proposal & Agreement

We outline the AI receptionist automation plan, including integrations tailored to your business.

Step 3: Build-with-you AI Development

Our engineers build and customise your AI receptionist pipeline with continuous feedback.

Step 4: Internal Testing & Quality Assurance

We simulate real call and scheduling scenarios to ensure accuracy, reliability and GDPR compliance.

Step 5: Deployment & Onboarding

WelQome goes live for your business. We provide training and ensure smooth integration with daily operations.

Step 6: Ongoing Optimisation & Support

Post-launch, we monitor performance and provide 24/7 support.

WelQome Integrations

Our agents execute tasks across 1000+ integrations you already use.

Below are just a few examples of the most popular tools our clients use, and tasks we can automate within them:

Calendar

Book, reschedule and cancel appointments with synchronisation to check avaliability e.g. Google Calendar.
CRM

Manage CRM contacts and log calls with transcripts in real time e.g. Hubspot or Salesforce.
Spreadsheets

Read spreadsheets (e.g. Google Sheets or Excel) for product/pricing tables and schedules or append leads and call summaries.
Email

Send follow-up messages, quotes and confirmations from your existing email domain.
Meetings

Schedule meetings, post call summaries to channels and create tasks from call intents with Microsoft Teams or Zoom.
Messaging

Send updates, reminders and confirmations via WhatsApp or telegram. Answer FAQs with human escalation on demand.
Shopping

Answer order-status queries and initiate returns/exchanges, logging customer interactions e.g. Shopify
Customer Support

Open and enrich tickets with call transcripts, intent labels and priority. Route tickets to the correct group .e.g. Zendesk
Calls

Answer, route and record calls with real-time transcription using Twilio.
We can tailor your AI agent to almost any tool!

Not sure if we will support your system?
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On-Brand by Design

WelQome AI is trained on your business, to match your standards:

Calibrated Accuracy

Your agent is trained on your pricing, frequently asked questions and processes. Tight guardrails keep answers accurate, appropriate and on-brand. We thoroughly test your agents before deployment so ensure that they are up to standard.

Effortlessly Responsive

Low-latency turn-taking for natural, human-like conversations. Our agents detect sentiment and context to execute appropriate actions integrated within your existing systems.

Multilingual Support

WelQome agents are fluent in 32 languages across which they maintain tone, context and accuracy. Give callers a first-class experience in their preferred language, without adding headcount.

Voices Without Limits

Choose the accent and tone of your agent, or use a custom brand voice. We can re-create your own voice to make it personal to your business — or let us know what you're looking for and we'll do our best to accommodate.